If You Have Used a Va Home Loan Once Can You Use It Again

Internationalmarketing iii page

Language review

Weather condition

Beyond

one Safebiz.com is a very successful site which gets over 2,000
per day. (4)

4 An fifty-fifty more than popular.................................. is lnterbiz.com, with almost xx,000

visitors a week. (iv)

half dozen The equivalent of paper junk mail is chosen........................................ (four)

seven The Internet even so means fun to a lot of people, but on the other mitt it
often means hard.................................. to business people. (4)

8 Businesses which.................................. to seize the opportunities offered by

e-commerce might not be able to survive. (4)

ix Ordering.................. dramatically reduces the price of a transaction. (vi)

10 The registered championship used by an Cyberspace site is its.......................................... proper name. (6)

Down

2 If you want your website to go a lot of.......................................... make sure you

register it with all the major search engines. (7)

3 If y'all save information from the Internet into one of your figurer files,
nosotros say that you.................................. the information. (eight)

4 e-commerce means buyers with computers can now....................................... a

global network of approved suppliers linked over the Cyberspace. (4)

v Many email programmes................................... files earlier sending them in

order to make transmission easier and quicker. (6)

six A................................ engine is a program that seeks out, visits and indexes

websites. (half-dozen)

Q Rewrite the post-obit as conditional sentences.

i Fortunately expense reports are filed via the intranet, so they can exist paid within 48 hours.

If expense reports .^westPXPP.t.fl[p4.�.'�fP.t�n?t. ,th?t £QuJ.4^north.'t..
MbjP..i?.bpu�...............................................

2 They promoted their website through TV ads, so they soon got over 2,000 hits a twenty-four hour period.

If they.......................................................................................................................................

3 They never listened to their customers' comments and suggestions, and then they weren't able to improve their online services.

If they.......................................................................................................................................

4 We have a competitive market for Internet admission considering our telecommunication environment has been deregulated.

If our telecommunication environment..................................................

v We invested so much in e-commerce development that our total online sales increased tenfold over a year.

If nosotros................................................................................................................................

6 Unfortunately we didn't understand the potential impact of e-purchasing early on enough, so we are lagging backside our competitors.

If we...................................................................................................................................

I 7 e-commerce

� Complete these sentences with the nigh appropriate word or phrase from the box.

however much no matter otherwise unless whatsoever whether or not

1 There volition go on to be petty trust betwixt business concern partners on the web ..^uf]{ppp.. a system for online guarantees is set up.

2 ...................................... how hard we work, we'll neglect if we don't prefer the new

engineering science.

3 Start-ups accept to deliver on their promises,.............................................. in that location is no

long-term futurity for them.

four ...................... y'all run into the web as a real globe-wide opportunity, both

your customers and competitors will soon be equally global.

5 ............................ the future holds, let's become digital and exist on the winning side.

6 ................................. you piece of work on your web site design, remember that having

a actually highly-seasoned business organization offering is the most important success factor.

Writing

Linking ideas

Tip I

The vi linkers (in italics) are used to express conditional relations.

Match these sentence halves.

1 We volition exist able to compete in the new global marketplace

2 e-commerce is unlikely to accept off

iii It is all right to order goods online,

4 Many more businesses volition get online

5 Europe will not lag behind the progress made in the U.s.a.

6 g-commerce, or access to the Net on mobile handsets, may take off in Italy first

a) provided that you have a guarantee they are bachelor 'on site'.

b) so long as more than companies in EU countries embrace technology.

c) unless there is a arrangement for building confidence between business concern partners on the web.

d) //Alfitel continues to atomic number 82 the way in wireless telephony.

^■e) only if we seize the opportunities that new technologies present.

f) providing admission costs are brought downward.

Complaints and suggestions

� Complete this e-mail with an appropriate form of the verbs from the box.

accept arrive cause complain guarantee happen await promise

From: pharmaco@mail.matav.hu To: iroda.vilaq@dunanet.hu Subject: Order No RS/050A

Dear Mrs Nagy,

This is to... COmphin........ ^one about the belatedly delivery of our order for 15 office chairs which.......... ² today, twelve days

afterwards than yous......................... ³.

Nosotros cannot........................... ^iv the possibility of such a filibuster................... ^s again as information technology has........................ ^six us a lot of

inconvenience. If you can't................... ⁷ firm commitment dates, I'm agape we'll have to............... ^eight for some other supplier.

Yours sincerely, EJankov Pharmaco Int.

vii e-commerce

Q Reply to the e-mail service in exercise � on page xxx.

� Follow these steps: (i) apologise (2) explain (iii) reassure, promise.

� Recall that concern correspondence is typically direct and factual; electronic mail messages may exist even more so.

� Remember to utilize the 'Buss principle' (Proceed It Brusque and Simple).

Useful linguistic communication J

� We would like to offer our sincere apologies for...

� Please accept our apologies for...

� The filibuster / mistake / damage was due to circumstances beyond our control.

� We cannot understand how such a delay / mistake could have occurred.

� Please have our reassurances that...

� We tin guarantee that...

� We can hope that...

� Let me personally assure y'all that...

From: iroda.vilaq@dunanet.hu To: pharmaco@post.matav.hu Subject field: Order No RS/050A

Teambuilding

Vocabulary

Q Make the post-obit adjectives negative by adding the correct prefix. Mind your spelling!

one ..101 polite half dozen ...... experienced

2 ....... relevant 7 ....... responsible

3 considerate

iv mature

5 legible

8 decisive

ix practical

ten ........ efficient

Which two adjectives cannot exist used to describe someone's graphic symbol? 0 In each line, cross out the word which does nor brainstorm with a prefix.

1 2 3 4 5 6

a) discontinue a) miserable a) billboard a) reconnect a) predict a) irrational

b) disincentive b) mismanagement b) bimonthly b) renowned b) premium b) irreversible

c) distinguished

c) misinform

c) bilingual

c) realign

c) prepaid

c) irritable

Vocabulary +

0 Complete the sentences with the appropriate words remaining in exercise B.

1 Experts . .��&&�............. that there will be a marked shift from financial and

technological capital letter to human capital.

2 Executives who fail to meet the aspirations of their employees tin be
defendant of..................................

3 The new measures restrict employees' autonomy and volition undoubtedly act
as a.................................

four The move towards the creation of a shared vision is..................................... and lies

at the heart of a people-centred strategy.

5 There will be some desperate changes in the manner our company is organised.

For example, we're going to................................. all our marketing and sales

activities.

half-dozen Our project managing director wants the states to submit a detailed......................................

progress report. I don't really understand why nosotros have to write reports so ofttimes.

� Right whatever sentences in which the phrases in italics are in the wrong order.

difficult and fast

i At the moment nosotros have no fast and hard information most the reorganisation of Human being Resources.

ii All negotiations typically involve a certain amount of take and requite.

iii Many people believe that wining and dining helps strengthen a team.

4 It was nevertheless a bit get and bear upon whether they would push button ahead with the plan.

5 The pros and cons of a thorough reorganisation accept been discussed at length.

6 Past and large, news of the reorganisation of the section was welcomed by the staff.

Language review

Modal perfect

1 Our adjacent People Skills seminar volition be held in Martonfa, far from the .butffe.&nd .wMk. of Budapest urban center centre.

2 The participants will enjoy the................................... of the countryside later on a

hectic week.

3 This new economic theory proposes that the laws of..................................... are

obsolete.

four Some of the best teams are built later on a painful process of..........................................

v More than and more than people invest their savings in.......................................

half-dozen The fact that he introduced so many................................... upon his appointment

did not make him very pop with staff.

Q Choose the all-time way to complete the exchanges below.

1 A: The people in Accounts often say they tin can't work well together.

B: Well, we had a one-week seminar on squad building last May. Maybe they

a) had to nourish it.

b) must accept attended information technology. (^should accept attended it.

two A: Pity Ron and Ken were always trying to settle their ain personal

disagreements.

�: I agree. I don't think the trainer

a) may

b) should r have spent and then much fourth dimension on such individual matters.

c) must

three A: Past the end of the seminar some people were even so besides shy to talk. �: I noticed that, likewise. The trainer

a) must have encouraged

b) had to encourage r everyone to express themselves.

c) might have encouraged J

4 A: I peculiarly like the fact that we immediately had a clear sense of

direction.

B: Yeah. Merely I thought the overall objective

a) could

b) must r take been clearer.

c) will

5 A: 1 thing I wasn't too pleased about is how the trainer handled

the argument virtually overtime.

B: Mm. How do y'all think she

a) should have dealt

b) had to deal � with that?

c) must accept dealt

eight Team edifice

Linking ideas

0 Friction match these judgement halves.

i If possible, exercise non delay, take activeness

2 Once the aims of the session are clear to everyone,

3 We'll have finished all the tasks

4 Information technology seems manifestly mutual sense to try to solve a conflict only

5 Tim will program the side by side seminar tomorrow

6 It's a skillful thought to find out who each individual fellow member is

a) after y'all take identified its real cause.

b) as before long as y'all sense a conflict.

c) before you lot meet them all equally a team.

d) by the time the start team settles its disagreements.

e) do encourage frank and open discussion.

f) while y'all write the report.

� Complete the sentences with the correct items from the box.

causal relations fourth dimension relations purpose past nowadays future

1 We use the six linkers in italics in exercise A to express.............................

2 Note that afterwards those linkers, we use a.......................... tense to refer to the

Summarising 0

Read Jeff Bagley'due south east-mail to the Sales Manager, Ron Fox, about a senior fellow member of the sales team.

From: Jeff Bagley
To: Ron Fox

Subject field: Confidential - Problems with sales staff

What's all this fuss about Alan Carter? Every second solar day I hear someone complain nearly him for 1 reason or another. What's going on in the sales team? Could you investigate?

Find out what's wrong with him. See if you can put him dorsum on track.

Continue me posted.

viii Team building J

0 Summarise the notes Ron took during his interviews with his staff to complete section one of the electronic mail below.

bales team comments:

- 'Why is he always late for meetings? Nosotros'd never go away with it!'

- 'Merely because he has more experience, he thinks our ideas and suggestions are worth nothing.'

- vii Know my name sounds strange, merely that's no reason to tell me to"go back to where I come from". I'thousand so depressed I want to leave.'

- ' I'k finding it hard to piece of work with someone who's so arrogant'

- 'A dainty chap deep inside. Too straight, though, borne of us find him rude, even.'

- 'For him sales is a homo'south globe and that sums it up.'

- 'If I missed half of each meeting similar he does, I'd have time to make equally many calls as he does'

- 'He had the cheek to inquire me why I wasn't at habitation looking after the kids.'

- 'We does not advise or suggest - he dictates.'

From: Ron Fox

To: Jeff Bagley

Subject: Complaints almost Alan Carter

I had not realised that the problems with Alan had gone that far.

At your asking, I have looked into the thing. Outset, I talked to his colleagues inside the team, and then I had a long chat with him. Finally, on the basis of the information gathered, I drew some conclusions.

1 What the team members had to say

The. comments fabricated by. sales staff, revolve around three.areas;.

ii What Alan had to say

When I talked to Alan, he admitted he was 'probably not the most tactful person on earth', particularly with female colleagues, simply insisted his attitude was mistaken for rudeness.

As regards his lack of punctuality, he explained he made more than calls every day than anyone else, and that increasing sales, not attending meetings, was his priority.

Finally, he complained about what he called the 'aggressiveness and competitiveness' of the younger sales staff, and said he plant it difficult to make himself heard in meetings.

3 Conclusions and recommendations

On the one mitt, some of the complaints about Alan seem justified. In particular, he was reprimanded for his racist and sexist remarks and jokes. I have no dubiousness, nevertheless, that he is an asset to the department and extremely committed to the company.

On the other hand, it is articulate that there are problems within the squad as a whole and that they need to learn to work together more than effectively.

I would like to recommend that part of our budget be put aside for the whole sales team to attend the kind of team building seminar admin staff attended last year.

Raising finance

Vocabulary

Q Complete the sentences with the best word from the box.

acquisitions administration assets venture business organization angel stake grants instalments invoice overdraft greenbacks menstruation defalcation

1 Their company has .����... of £70 1000000 and liabilities of £twoscore million.

2 Repayment of the loan will be in ten........................ at three-month intervals.

three Their depository financial institution warned that unless they repaid the.......................... they could confront

legal action.

4 Unless the state of affairs improves dramatically, our visitor will exist forced to
file for........................

five We are a grouping of financial advisers specialising in mergers and............................

6 Surprisingly, BLT Inc. is selling off its 30%........................ in Kommerz Bank.

7 The company has been put into....................... , and the chances that information technology will

proceed going are very slim.

eight Customers not paying bills on time acquired a major.......................... problem.

9 You lot can enhance finance against debts due from customers via...........................

discounting.

10 Nosotros offered the...................... a x% share in the profits and a seat on the

lath of directors.

eleven The EU often awards development....................... to its poorer members.

12..................... capital is a general term for money that is lent to someone when

they start a business.

0 Complete the text with the best word from page 37.

Microcredit

The term 'microcredit' is used to describe the extension of modest loans to entrepreneurs too poorto
authorize for traditional bank loans. It is oft associated with the work of Professor Muhammad
Yunus, who has ii[9#?&�$&.} many innovative programmes for the rural poor, several of which have
been............ ² by the Bangladeshi authorities.

Although definitions of microcredit......... � f_r01000 country to land, at that place are a number of common

essential characteristics. First of all, loans are very small in size, and the target users are always

very small entrepreneurs and low-........ * households. Secondly, funds are used for income

............ ⁵, enterprise evolution or community apply. Finally, most...... ⁶ and conditions for

microcredit loans are......... f, piece of cake to understand and suited to the local conditions of the

customs.

Microcredit has proved an effective and popular measure in the ongoing struggle against poverty,

enabling those without.......... ⁸ to lending institutions to borrow at banking company......... 9 and start small

businesses.

	a)	invented	b)	pioneered	c)	opened	d)	made
	a)	adopted	b)	taken		held	d)	changed
	a)	differ	b)	move	c)	adapt	d)	rotate
	a)	rate	b)	fund		money	d)	income
	a)	ascent	b)	increase		generation	d)	production
	a)	rules	b)	contracts	c)	terms	d)	laws
	a)	flexible	b)	positive	c)	fixed	d)	favourable
	a)	opening	b)	access	c)	way	d)	footstep
	a)	premiums	b)	duties	c)	fees	d)	rates

Language review

Q Consummate the two texts with the prepositions given in the boxes.

Prepositions

NEWSDIGEST

ersta said yesterday it had entered ... JPfP....¹ exclusive talks with Lindcom for the sale of Deltelfone. Kersta acquired Deltelfone before in

January and said so that it would dispose........................ ²

the business concern.

Analysts say a flotation of 49.9 per cent of the

concern, which was scheduled.................... ^three April if an

agreement could not be reached....................... ⁴ a trade

sale, would probably take valued Deltelfone at seven - lObn euros.

Kersta refused to annotate...................... ⁵ the size of the

bid.

The takeover of Deltelfone past Lindcom would
certainly create potential...................... ⁶ rationalisation.

ne of the largest auto makers is because
permanent reductions..................... ^vii listing prices.

The proposal follows a spate of discounting by smaller rivals and the introduction of the authorities

order aimed................... ⁸ opening upwards the new car

market.

Executives are studying how such a toll initiative

would impact................... ⁹ its fleet customers, who

benefit.................. ¹⁰ discounts based on recommended

retail prices.

Any cut.................. ¹¹ list prices would almost certainly

strength copycat action by other companies.
Carmakers take until December to comply
............... ¹² the government order on auto pricing.

for for mte of on on

at from in in on with

0 Point where the missing prepositions belong.

1 The markets are suspicious^) the system's lack of transparency a) of
and banks take lost some of their influence ^corporations. b) over

2 There is vehement competition in the growing market high-speed c) for
Net access.

3 Some executives involved the bargain argue that the competition d) in
authorities are intimidated by the complexity the event. east) of

4 They all agreed that weak management was largely to blame f) for
the downfall the company. g) of

5 As the company had thrived rising belongings prices, so information technology suffered h) on
when they began to fall.

6 Public protests the toll of free energy, as well as worries well-nigh i) about
the impact business and inflation, are forcing governments to j) on
think difficult about what their response should exist.

Q Insert the missing preposition in each sentence.

i Although the traditional approach had its strengths, it became an excuse jjor avoiding the structural reforms the land needed.

two The technology visitor KNG commencement hinted a share buyback terminal month.

3 Such buybacks are rarely implemented, although many companies take sought permission them.

4 The CEO said the company would concentrate medium-sized acquisitions.

5 KNG'south international division accounts just 23% of sales.

6 The visitor needs to increment production to generate the cash flow required expensive development programmes.

Writing

Emphasising

Q Lucifer these sentence halves.

i Rarely do banks hold

two Not in one case did he tell them he

3 Never before have then many people

4 Under no circumstances should nosotros

v On no business relationship should you lot

6 At no time in the company's history did it end up

a) had requested a massive loan.

b) becoming very dependent on lenders.

c) take out a loan if you lot know you can't afford the repayments.

d) asked for a loan for cosmetic surgery.

eastward) to accommodate loans over the telephone.

f) extend their credit.

0 Cross out the 2 incorrect explanations.

A special word lodge is used in the half-dozen sentences in exercise A in order to a) limited time relations b) add emphasis c) sound more breezy

Editing Q Read this short text about European tax havens.

� In most of the lines a-15 in that location is one extra word which does not fit. Some lines, however, are correct.

� If a line is correct, put a tick (✓) in the space provided.

� If at that place is an actress word in the line, write that discussion in the infinite.

"^Bmi^a^id^theTf^^ ane ..}/._____

begun writing to their clients for making them aware of a little-publicised European ) 2 .for.....

Union savings directive, expected to come into force in July. i three ............

Under the directive, financial institutions and in EU fellow member states will be required \ 4 .........................................

to paw over to the relevant tax authority an information about savings income / 5 .........................

received by EU individuals not resident in the country where the account is held, � 6 ......................

The information will be handed to the tax authority where the business relationship of holder is s 7 ........................

resident even then that information technology tin can be compared with what has been alleged on their \ eight ..........

domestic tax returns. i 9 ...........

Payments affected include interest on bonds, savings of certificates, term deposits, ( ten ...................................

current accounts and savings accounts. Other types of income, including company � ...........................................

dividends, pensions and rents are not considered to be the savings income. ( 12 ...................

The Inland Revenue says the directive ■ which may only applies to individuals and \ 13 ...................................

not companies and near trusts will have any piddling impact on those who /14 .....................................................

legitimately declare their savings income received outside the UK. / fifteen ...................

Fiscal TIMES )

Requesting � Consummate this fax requesting payment of an overdue invoice with the right payment form of a verb from the box.

adapt presume have brand regret remind

Adria Wines, 10 Trg Nikole Tesle, 81 000 Podgorica, Montenegro

FACSIMILE NUMBER:++381 81 642 254

Message for: Ghislain Debacker, Vins & Liqueurs Address: 147, rue d'Assaut - 1040 Brussels - Kingdom of belgium Fax number: ++322 689 98675 From:Zoran Lekic, Adria Wines Date: November 30

Number of pages including this page: Ii

Honey Mr Debacker;

We . . to have to.............. ² you that payment of the following invoice is now 30 days overdue.

As nosotros............... never................ ^three occasion to send you a reminder earlier, we..... ^four that this is just an oversight

on your part.

Could you please.......... ⁵ for payment to be.............. ^half-dozen within a calendar week

Yours sincerely,

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Date: 2015-12-eleven; view: 3551

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